Privacy policy

Exto Capital SA regards personal privacy and confidentiality with the utmost importance. Trust and loyalty is the cornerstone the relationship Exto Capital SA maintains with its customers. To this matter, Exto Capital SA certifies that under no circumstance will information collected on its websites be exchanged, offered, sold or disclosed in any other manner to third parties.

Collected information

In order to offer the best level of service, different types of information is collected on Exto Capital SA websites:

• Personal information (such as names, addresses, email addresses, telephone numbers,...): this is collected when users apply for a demo or live account and when they require more information using the on-line contact forms. The mandatory fields are always limited to the minimum necessary fields.
• Chat and message history: in order to track support team performance, certain on-line chat discussions and messages can be stored for future reference
• Website traffic: this is aggregated for statistical purposes and used to adapt the website to users needs.
• Survey results - sites may propose surveys or competitions. Participation to these is entirely voluntary and Exto Capital SA will only use the collected data for business knowledge purposes.

Cookies

Cookies are small text files that are used by websites to track visitor behavior and store temporary information. For more information on cookies, please click here. Exto Capital SA may set and access cookies on your computer to learn which advertisements and promotions bring users to its website and improve the user experience. Cookies may also be used in connection with products and services and to track activities on its websites for statistical purposes. Such information that is collected remains anonymous and not personally identifiable.

Encryption Technology

Exto Capital SA uses Secure Socket Layer (SSL) encryption technology in order to protect information that is submitted on its websites. This technology ensures that information sent to its website cannot be intercepted by anyone while it is being transmitted. Security is at the center of Exto Capital SA systems and it strives to ensure that its infrastructures meet the highest industry standards. Other safeguards such as firewalls, authentication systems and access control mechanisms are also used to control unauthorized access to systems and data.

Sharing information with Exto Capital SA affiliates

For business purposes and to serve its customers with the highest degree of professionalism, some personal information described above may be shared with Exto Capital SA affiliates. This may include servicing client accounts and informing clients about new products and services, and as permitted by applicable law. The information shared with affiliates may include any of the information described above, such as name, address and account information. In accordance with this policy, affiliates are obliged maintain the same level of confidentiality and security as Exto Capital.

Contact

If you have any questions or concerns, you can contact the compliance department at the following email address: This e-mail address is being protected from spambots. You need JavaScript enabled to view it